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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jeff Mitchell

October 12, 2026

5  out of  5
rating by Jeff Mitchell
"Great help as I was moving from Canada to USA."
We responded:
"Jeff, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Heberto Medina

October 12, 2026

5  out of  5
rating by Heberto Medina
"La ayuda de Vanessa fue muy agradable y de gran ayuda, sin duda algúna la volvería a contactarme con ella ."
We responded:
"Hi Heberto, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Alejandra Bustamante’s team.  Please reach out to us if any questions come up!  - Alejandra Bustamante’s Insurance Team "
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diana alberto

October 9, 2026

5  out of  5
rating by diana alberto
"Excelente atención, muy amable."
We responded:
"Wow, thank you for the 5-star review, diana! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Carlos Zárate

October 9, 2026

5  out of  5
rating by Carlos Zárate
"Una gran experiencia muy amable Vanesa la persona que me atendió fue muy clara y rápido el proceso me dio un gran precio por mis dos camionetas y seguro del hogar muy recomendable."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Madison. "
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Raimer Barboza

October 8, 2026

5  out of  5
rating by Raimer Barboza
"Amable buen trato te ayuda a resolver"
We responded:
"Raimer, agradezco sinceramente su amable comentario. Me complace saber que ha tenido una experiencia satisfactoria"
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Melissa Quartana

October 4, 2026

5  out of  5
rating by Melissa Quartana
"Vanessa is so personable, kind, and smart. She explains everything to you and is very honest. I felt very comfortable talking to her. I would recommend anyone to her. So happy to have her as my agent!"
We responded:
"Melissa, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Jefferson Prado

September 28, 2026

5  out of  5
rating by Jefferson Prado
"Gracias de Antemano por la ayuda que me brindó Vanessa!!..Muy buena Gente!"
We responded:
"Jefferson, muchas gracias por tu comentario! Nos alegra saber que Vanessa te ayudó tanto. Apreciamos tu agradecimiento y estamos aquí para lo que necesites. ¡Que tengas un excelente día!"
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German Aparicio

September 28, 2026

5  out of  5
rating by German Aparicio
"Vanessa Vasquez me allude con mis segura"
We responded:
"German, thank you for the amazing review! Our Madison insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Alejandra Bustamante, your State Farm Agent "
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Moos Thoj

September 24, 2026

5  out of  5
rating by Moos Thoj
"Thank you to Vanessa Vasquez Gandolfo at Alejandra Bustamante’s State Farm office! She was awesome helping us set up insurance for our new SUV. She made every single change I asked for and took the time to explain everything clearly, without ever being pushy about extra coverage.

She also helped us out big time with our life insurance. Vanessa literally redid the whole process after we were already approved just so we could fix the child term rider we needed. Her follow-up is great, and she’s just really nice and professional to talk to. Highly recommend asking for her!"
We responded:
"Hi Moos, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Alejandra Bustamante’s team.  Please reach out to us if any questions come up!  - Alejandra Bustamante’s Insurance Team "
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Alexis Guevara

September 23, 2026

5  out of  5
rating by Alexis Guevara
"Muy buen servicio brindado por Vanessa. La recomiendo con todos!"
We responded:
"Alexis, We’re glad you found our pricing to be excellent! Thank you for your feedback!"
Profile photo of Renato Hernandez Vazquez

Renato Hernandez Vazquez

September 18, 2026

5  out of  5
rating by Renato Hernandez Vazquez
"Merrecomendaron conbanesa y me ayudo ese lente bien la rrecomiendo
Es muy buena en sutrabajo"
We responded:
"Renato, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Arlene Yach

September 14, 2026

5  out of  5
rating by Arlene Yach
"Had issue with original claim BUT the agent who has worked with me for a long time reached out and solved the issue. THANK YOU !! Appreciate all the effort you put into this claim for me."
We responded:
"Vince, we’ve always stood behind our promise of great customer service, supported by extensive and ongoing training. While people can make mistakes, I’m responsible for my business, and I was able to request coverage for your claim, which has been paid. We’ve left you a voicemail in case you’d like to discuss further. We truly appreciate your business."
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Yao Folivi

September 10, 2026

5  out of  5
rating by Yao Folivi
"I spoke to Vanessa at State Farm. She was amazing and helpful. I recommend her."
We responded:
"Thank you so much for your kind review, Yao!  If you need insurance assistance, we are just an email or call away! - Alejandra Bustamante, your State Farm Agent   "
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Valeria Cruz

September 8, 2026

5  out of  5
rating by Valeria Cruz
"Vanessa me atendió muy amable, muy atenta y educada. Super buena atención al cliente. 😊"
We responded:
"Thank you so much for your kind review, Valeria!  If you need insurance assistance, we are just an email or call away! - Alejandra Bustamante, your State Farm Agent   "
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Juan ramon Mendoza

September 2, 2026

5  out of  5
rating by Juan ramon Mendoza
"Vanessa es my buna en su trabajo me resolvio muy rapido"
We responded:
"Juan, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Leopoldo Moreno

September 1, 2026

5  out of  5
rating by Leopoldo Moreno
"Vanessa me atendio muy amablemente obteniddo una atencion Excelente!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Profile photo of Moisés eduardo Peralta aguilar

Moisés eduardo Peralta aguilar

August 31, 2026

5  out of  5
rating by Moisés eduardo Peralta aguilar
"Buen servicio y muy respetuosos"
We responded:
"Thank you so much for the 5 stars, Moisés! We truly appreciate your feedback and are always happy to help whenever you need us. "
Profile photo of Miguel Angel Montes

Miguel Angel Montes

August 27, 2026

5  out of  5
rating by Miguel Angel Montes
"Excelente servicio. Vanesa la mejor. Muy buena en explicarme tuda la información 10/10 muchasss gracias Vanesa"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Madison to know you had such a great experience with us. "
Profile photo of Sarah DeHart

Sarah DeHart

August 27, 2026

5  out of  5
rating by Sarah DeHart
"In my 30+ years of purchasing insurance, this is an exceptional team. Sincerely. They are always respectful, responsive, professional, competant and knowledgeable. From the lead agent, the office manager and all employees. Very pleased 😀"
We responded:
"Sarah, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
Profile photo of Pepe Ram.

Pepe Ram.

August 25, 2026

5  out of  5
rating by Pepe Ram.
"Vanessa 100%. Attention"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Profile photo of Juan Gonzalez

Juan Gonzalez

August 25, 2026

5  out of  5
rating by Juan Gonzalez
"Vanessa 100% Attention."
We responded:
"Thank you for the 5-star review of Alejandra Bustamante’s team - we really appreciate your kind words! "
Profile photo of Elias Gamboa

Elias Gamboa

August 16, 2026

5  out of  5
rating by Elias Gamboa
"Very friendly and very good attention."
We responded:
"Elias, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Alejandra Bustamante and Team "
Profile photo of Arthur Meyer

Arthur Meyer

August 15, 2026

5  out of  5
rating by Arthur Meyer
"We had State Farm four years ago, then moved from Madison to LaCrosse. We like to use local business so we switched. Now after two years we are back to doing business with the Madison office again. It feels like doing business with a family member in that they really do care about your needs and making sure you have what you need at a competitive price. We have found them to be responsive, caring, kind, professional, and easy to work with. Vanessa has been our main contact to work with and she is fantastic! Every person we have ever had contact with has been extremely pleasant to work with. That's why we came back!!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Profile photo of Daniel andres Parada ramirez

Daniel andres Parada ramirez

August 13, 2026

5  out of  5
rating by Daniel andres Parada ramirez
"Excelente servicio y muy economico, y excelentes coberturas"
We responded:
"Hi Daniel, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Alejandra Bustamante’s team.  Please reach out to us if any questions come up!  - Alejandra Bustamante’s Insurance Team "
Profile photo of Santos Garcia

Santos Garcia

August 7, 2026

5  out of  5
rating by Santos Garcia
"Met with Vanessa, she assisted me with auto and life insurance. I will recommend her to everyone!"
We responded:
"Santos, thank you so much for your wonderful feedback! We're thrilled to hear that Vanessa was able to assist you with both your auto and life insurance needs. Your recommendation means a lot to us! If you have any further questions or need assistance in the future, please don't hesitate to reach out. We’re here to help!"