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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Israel Ramirez

Israel Ramirez

October 28, 2026

5  out of  5
rating by Israel Ramirez
"Liliana muy buena atención muchas gracias fue buena su alluda"
We responded:
"Israel, ¡Muchas gracias por tus palabras! Nos alegra saber que Liliana te brindó una excelente atención y que su ayuda fue de utilidad. ¡Estamos para servirte siempre!"
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carmen gonzalez

October 28, 2026

5  out of  5
rating by carmen gonzalez
"100% recomendado! Tengo muchos años trabajando con Vanessa Vasquez y siempre me ayuda con todas mis preguntas y con todas mis cotizaciones de seguro de vida, de casa y carros. Gracias 🙂"
We responded:
"Thanks so much for the fantastic rating, carmen! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Henry Brown

October 27, 2026

5  out of  5
rating by Henry Brown
"Vanessa was very patient and helpful."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Blanca Sevilla

October 27, 2026

5  out of  5
rating by Blanca Sevilla
"Excelente servicio de vanesa"
We responded:
"Blanca, We truly appreciate your 5-star rating! It means a lot to us to know you had a positive experience. Thank you for choosing us, and we look forward to continuing to serve you!"
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Alex Blandon

October 27, 2026

5  out of  5
rating by Alex Blandon
"Vanessa me atendió muy buen servicio"
We responded:
"Hi Alex, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Madison.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Alejandra Bustamante "
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Jimmy Surjawan

October 26, 2026

5  out of  5
rating by Jimmy Surjawan
"Walked in to the State Farm office on Atwood Avenue and was assisted by Vanessa. She helped me set up auto insurance and made the transition smooth. I will recommend her to everyone!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Madison. "
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Juan Camilo Rodriguez

October 23, 2026

5  out of  5
rating by Juan Camilo Rodriguez
"Me parece una buena atención de parte de Alex y cumplió con lo requerido en poco tiempo"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Alejandra Bustamante’s team. "
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Trish Gorman

October 23, 2026

5  out of  5
rating by Trish Gorman
"I worked with Alex today on the phone and she did an exceptional job. I had to make a few changes to the policy. She took all my information got things added for me and was very helpful and pleasant to work with."
We responded:
"Thank you so much for the 5 stars, Trish! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Vanessa Aguilar

October 23, 2026

5  out of  5
rating by Vanessa Aguilar
"Vanessa was the best and gave me easiest experience when bundling as a first time policy buyer!"
We responded:
"Thanks so much for the fantastic rating, Vanessa! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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aleida garcia

October 21, 2026

5  out of  5
rating by aleida garcia
"Vanessa me ayudó con el seguro de mis carros y seguro de vida, y todo fue en español que es mi primer idioma. La recomiendo con todos!!"
We responded:
"Wow, thank you for the 5-star review, aleida! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Profile photo of Aziz Jobe

Aziz Jobe

October 20, 2026

5  out of  5
rating by Aziz Jobe
"Vanessa has been exceptionally helpful, navigating through current coverage and additional coverage options. She's very friendly and attentive!"
We responded:
"Aziz, thank you for the amazing review! Our Madison insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Alejandra Bustamante, your State Farm Agent "
Profile photo of Dayana Massiel García cruz

Dayana Massiel García cruz

October 16, 2026

5  out of  5
rating by Dayana Massiel García cruz
"Recibí información de Vanessa acerca de seguro de casa y auto, lo cual fué demasiado amable, y cumplió con todas nuestras espectativas y dudas... recomendadisimaaa.."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Madison to know you had such a great experience with us. "
Profile photo of Jose Alejandro Carrasco Espinoza

Jose Alejandro Carrasco Espinoza

October 16, 2026

5  out of  5
rating by Jose Alejandro Carrasco Espinoza
"Vanessa does a great job."
We responded:
"Jose, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Alejandra Bustamante and Team "
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Jeff Mitchell

October 12, 2026

5  out of  5
rating by Jeff Mitchell
"Great help as I was moving from Canada to USA."
We responded:
"Jeff, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
Profile photo of Heberto Medina

Heberto Medina

October 12, 2026

5  out of  5
rating by Heberto Medina
"La ayuda de Vanessa fue muy agradable y de gran ayuda, sin duda algúna la volvería a contactarme con ella ."
We responded:
"Hi Heberto, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Alejandra Bustamante’s team.  Please reach out to us if any questions come up!  - Alejandra Bustamante’s Insurance Team "
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diana alberto

October 9, 2026

5  out of  5
rating by diana alberto
"Excelente atención, muy amable."
We responded:
"Wow, thank you for the 5-star review, diana! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Profile photo of Carlos Zárate

Carlos Zárate

October 9, 2026

5  out of  5
rating by Carlos Zárate
"Una gran experiencia muy amable Vanesa la persona que me atendió fue muy clara y rápido el proceso me dio un gran precio por mis dos camionetas y seguro del hogar muy recomendable."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Madison. "
Profile photo of Raimer Barboza

Raimer Barboza

October 8, 2026

5  out of  5
rating by Raimer Barboza
"Amable buen trato te ayuda a resolver"
We responded:
"Raimer, agradezco sinceramente su amable comentario. Me complace saber que ha tenido una experiencia satisfactoria"
Profile photo of Melissa Quartana

Melissa Quartana

October 4, 2026

5  out of  5
rating by Melissa Quartana
"Vanessa is so personable, kind, and smart. She explains everything to you and is very honest. I felt very comfortable talking to her. I would recommend anyone to her. So happy to have her as my agent!"
We responded:
"Melissa, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
Profile photo of Jefferson Prado

Jefferson Prado

September 28, 2026

5  out of  5
rating by Jefferson Prado
"Gracias de Antemano por la ayuda que me brindó Vanessa!!..Muy buena Gente!"
We responded:
"Jefferson, muchas gracias por tu comentario! Nos alegra saber que Vanessa te ayudó tanto. Apreciamos tu agradecimiento y estamos aquí para lo que necesites. ¡Que tengas un excelente día!"
Profile photo of German Aparicio

German Aparicio

September 28, 2026

5  out of  5
rating by German Aparicio
"Vanessa Vasquez me allude con mis segura"
We responded:
"German, thank you for the amazing review! Our Madison insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Alejandra Bustamante, your State Farm Agent "
Profile photo of Moos Thoj

Moos Thoj

September 24, 2026

5  out of  5
rating by Moos Thoj
"Thank you to Vanessa Vasquez Gandolfo at Alejandra Bustamante’s State Farm office! She was awesome helping us set up insurance for our new SUV. She made every single change I asked for and took the time to explain everything clearly, without ever being pushy about extra coverage.

She also helped us out big time with our life insurance. Vanessa literally redid the whole process after we were already approved just so we could fix the child term rider we needed. Her follow-up is great, and she’s just really nice and professional to talk to. Highly recommend asking for her!"
We responded:
"Hi Moos, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Alejandra Bustamante’s team.  Please reach out to us if any questions come up!  - Alejandra Bustamante’s Insurance Team "
Profile photo of Alexis Guevara

Alexis Guevara

September 23, 2026

5  out of  5
rating by Alexis Guevara
"Muy buen servicio brindado por Vanessa. La recomiendo con todos!"
We responded:
"Alexis, We’re glad you found our pricing to be excellent! Thank you for your feedback!"
Profile photo of Renato Hernandez Vazquez

Renato Hernandez Vazquez

September 18, 2026

5  out of  5
rating by Renato Hernandez Vazquez
"Merrecomendaron conbanesa y me ayudo ese lente bien la rrecomiendo
Es muy buena en sutrabajo"
We responded:
"Renato, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
Profile photo of Arlene Yach

Arlene Yach

September 14, 2026

5  out of  5
rating by Arlene Yach
"Had issue with original claim BUT the agent who has worked with me for a long time reached out and solved the issue. THANK YOU !! Appreciate all the effort you put into this claim for me."
We responded:
"Vince, we’ve always stood behind our promise of great customer service, supported by extensive and ongoing training. While people can make mistakes, I’m responsible for my business, and I was able to request coverage for your claim, which has been paid. We’ve left you a voicemail in case you’d like to discuss further. We truly appreciate your business."