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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Arthur Meyer

May 21, 2026

5  out of  5
rating by Arthur Meyer
"We had State Farm four years ago, then moved from Madison to LaCrosse. We like to use local business so we switched. Now after two years we are back to doing business with the Madison office again. It feels like doing business with a family member in that they really do care about your needs and making sure you have what you need at a competitive price. We have found them to be responsive, caring, kind, professional, and easy to work with. Vanessa has been our main contact to work with and she is fantastic! Every person we have ever had contact with has been extremely pleasant to work with. That's why we came back!!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Evelin Carrillo

May 21, 2026

5  out of  5
rating by Evelin Carrillo
"Julio es super atento explica muy bien de verdad quede satisfecha con su ayuda"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Alejandra Bustamante’s Team here in Madison . "
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Enyerbi Chavez

May 20, 2026

5  out of  5
rating by Enyerbi Chavez
"Sus servicios son excelente los recomiendo muchísimo"
We responded:
"Enyerbi, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Alejandra Bustamante’s Team is just a call or email away!"
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Valeska Bermudez

May 20, 2026

5  out of  5
rating by Valeska Bermudez
"Me atendió vanessa muy amable"
We responded:
"Valeska, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Alejandra Bustamante’s Team here in our Madison office. "
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Conrrado Martinez

May 20, 2026

5  out of  5
rating by Conrrado Martinez
"Excelente servicio, quedé muy complacido con cada una de las especificaciones de dicha aseguranza y sus precios están muy accesibles y con muy buenas ofertas y la señorita Alejandra es muy amable"
We responded:
"Conrrado, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Alejandra Bustamante’s Team—we are always here to help!"
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Conrado Martinez

May 20, 2026

5  out of  5
rating by Conrado Martinez
"Muy amable, la señorita me atendió, me dio mucha oferta y me trató con respeto y profesionalidad y estoy muy contento con mi seguro que agarré y gracias por explicarme muy bien todo lo que tenía la póliza"
We responded:
"We are grateful for your 5-star review, Conrado! Thanks for taking a moment to share your positive rating of State Farm Agent Alejandra Bustamante’s Team here in Madison . "
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Deborah walker

May 15, 2026

5  out of  5
rating by Deborah walker
"Julian Betancourt Valbuena is excellent. He has help us through a very difficult time of loss. Thank you Julian"
We responded:
"We appreciate your review, Deborah. We are so happy that you had such a wonderful experience with State Farm Agent Alejandra Bustamante’s Team here in Madison ! "
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Diego Espinoza

May 15, 2026

5  out of  5
rating by Diego Espinoza
"She’s very helpful."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Alejandra Bustamante’s Team. "
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Ricardo Albornoz

May 15, 2026

5  out of  5
rating by Ricardo Albornoz
"Excelente atención por vanessa"
We responded:
"Wow, thank you for the 5-star review, Ricardo! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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ricardo munoz

May 14, 2026

5  out of  5
rating by ricardo munoz
"Muy buena esperiencia y muy buen trato lo recomiendo"
We responded:
"ricardo, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Armenia Caro

May 14, 2026

5  out of  5
rating by Armenia Caro
"Excelente servicio, y me atendió una agente llamada Vanesa que es un amor, 10/10."
We responded:
"We are grateful for your 5-star review, Armenia! Thanks for taking a moment to share your positive rating of State Farm Agent Alejandra Bustamante’s Team here in Madison . "
Profile photo of Cene Suarez

Cene Suarez

May 14, 2026

5  out of  5
rating by Cene Suarez
"Su representante la Señorita Tais Esquivel Luna, me atendio muy amable y professional ."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Alejandra Bustamante’s Team! We deeply appreciate your kind words here in Madison . "
Profile photo of Francisco Duran

Francisco Duran

May 13, 2026

5  out of  5
rating by Francisco Duran
"Muy buena"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Alejandra Bustamante’s Team. "
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ELI LOPEZ

May 13, 2026

5  out of  5
rating by ELI LOPEZ
"Isabel did an Amazing work!!!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Skylar Primm

May 13, 2026

5  out of  5
rating by Skylar Primm
"We've had nothing but positive experiences with Alexandra's office, both in managing our policies and working through claims when they come up. Highly recommended!"
We responded:
"Thank you for your kind review of State Farm Agent Alejandra Bustamante’s Team. We appreciate it!"
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Tito Ruiz

May 12, 2026

5  out of  5
rating by Tito Ruiz
"Excelente atención, y muy atenta a mis requerimientos, 100% recomendado"
We responded:
"We are grateful for your 5-star review, Tito! Thanks for taking a moment to share your positive rating of State Farm Agent Alejandra Bustamante’s Team here in Madison . "
Profile photo of Marjury Valle

Marjury Valle

May 8, 2026

5  out of  5
rating by Marjury Valle
"Nos encanto la atención del servicio al cliente con Vanesa Vazquez"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Madison to know that you had such a wonderful experience with us here on State Farm Agent Alejandra Bustamante’s Team."
Profile photo of Leonel Rodriguez

Leonel Rodriguez

May 6, 2026

5  out of  5
rating by Leonel Rodriguez
"Vanessa nos asesora con nuestros seguros de carroy seguros de vida. La recomendamos con todo!"
We responded:
"Thanks so much for the amazing review, Leonel! We really appreciate your support here in Madison . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Profile photo of German Pardo

German Pardo

May 6, 2026

5  out of  5
rating by German Pardo
"Vanessa es una persona muy preparada y me ayuda en todo el process de my seguro gracias Vanessa"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Alejandra Bustamante’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Nestor Bacque

May 5, 2026

5  out of  5
rating by Nestor Bacque
"Julián helped me a lot. Actually he made a difficult process very smooth."
We responded:
"Nestor, thank you for your kind feedback! We're delighted to hear that Julián was able to make a challenging process smooth for you. We're always here to support you whenever you need us!"
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Anna Elena VanDelinder

May 5, 2026

1  out of  5
rating by Anna Elena VanDelinder
"Expensive and they do not provide the customer service they claim to. They will blow you off when you actually need something and not provide you with any helpful information. Go with someone cheaper, the idea that SF provides personalized or quality customer service is BS."
We responded:
"Anna Elena, thank you for sharing your experience. Our office strives to provide great service, but unfortunately, there are situations outside of our control that limit what we can do. Please know that we are always here to help, and if you’d like to revisit our conversation or have any questions, don’t hesitate to let me know."
Profile photo of Ángel Cruz Barrera

Ángel Cruz Barrera

May 4, 2026

5  out of  5
rating by Ángel Cruz Barrera
"Un excelente servicio"
We responded:
"Ángel, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Alejandra Bustamante’s Team here in our Madison office. "
Profile photo of Pelicano Pelicano1

Pelicano Pelicano1

May 4, 2026

5  out of  5
rating by Pelicano Pelicano1
"Vanessa Vasquez es la mejor agente de state farm en todo Wisconsin"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Madison to know that you had such a wonderful experience with us here on State Farm Agent Alejandra Bustamante’s Team."
Profile photo of Maritza Tito

Maritza Tito

May 1, 2026

5  out of  5
rating by Maritza Tito
"Excelente servicio."
We responded:
"Maritza, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Alejandra Bustamante’s Team!"
Profile photo of Juan Montes

Juan Montes

May 1, 2026

5  out of  5
rating by Juan Montes
"Tais did a good job helping me out with my policy and with all my questions. Thank you for your patience with me. all have to say is thank you."
We responded:
"Thank you so much for the 5-stars, Juan! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "